Frequently Asked Questions (FAQ)
General Information
Q1: What is Parishkaaree?
A: Parishkaaree is a brand that celebrates the vibrant culture and spirit of Kerala through our unique merchandise, including t-shirts, accessories, and more. Our products are inspired by popular Malayalam movie dialogues, characters, and pop culture.
Q2: Where are you located?
A: Parishkaaree is proudly based in Calicut, Kerala. Our products are available for purchase through our website. We ship our products worldwide(with extra shipping charges for international orders only), ensuring that no matter where you are, you can enjoy a piece of Kerala’s culture and nostalgia.
Orders & Shipping
Q3: How can I place an order?
A: You can place an order through our website. Simply select the products you want, add them to your cart, and proceed to checkout. Also DM us through our Instagram page or Whatsapp us for enquires or customization or a personalized touch
Q4: What payment methods do you accept?
A: We accept various payment methods, including Credit Card/Debit Card/NetBanking, and UPI.
Q5: Do you ship internationally?
A: Yes, we offer international shipping. Shipping costs and delivery times vary depending on the destination.
Q6: How long will it take to receive my order?
A: Delivery times vary based on your location. Typically, orders are processed within 1-2 business days and shipped via our standard shipping method. Estimated delivery times will be provided during checkout. [Read detailed shipping policy in Terms and conditions.]
Returns & Exchanges
Q7: What is your return policy?
A: We offer a 30-day return policy on most items. Products must be in their original condition and packaging. For more details, please read our Returns & Exchanges policy in Terms & Conditions page.
Q8: How do I initiate a return or exchange?
A: To initiate a return or exchange, please contact our customer support team at [email protected]. You will be guided through the process within 24 hours.
Products & Sizes
Q9: How do I know what size to order?
A: We provide a size chart page [Click to view Size chart page] for all our apparel items. If you have any specific sizing questions, please feel freeto contact us.
Q10: Can I request acustom design or size?
A: While we primarily offer our standard designs and sizes, we do consider custom requests. Please contact us with your specific requirements, and we’ll do our best to accommodate them.
Q11: What size and color options are available in your unisex t-shirts and how can I order them?
A: Our unisex t-shirts come in a range of sizes from XS to 7XL. Products with size range from 3XL – 7XL can be order from our Plus & Proud Collection We offer 25 variety of color options for each design. Contact us to order the design in your favorite color option
Discounts & Promotions
Q11: Do you offer any discounts or promotions?
A: Yes, we frequently offer discounts and promotions. Sign up for our newsletter/Coupon Codes to stay updated on the latest deals.
Q12: How can I use a coupon code?
A: You can enter your coupon code at checkout. The discount will be applied to your total order amount before payment.
Customer Support
Q13: How can I contact customer support?
A: You can reach our customer support team via email at [[email protected]] or through our Contact Us page. We strive to respond to all inquiries within 24 hours.
Q14: What should I do if I have a problem with my order?
A: If you experience any issues with your order, please contact our customer support team immediately. We are here to help resolve any problems as quickly as possible.